PATIENT COUNSELING

Patient counselling refers to the process of providing information, advice and assistance to help patients to use their medications. The information and advice is given by pharmacist directly to the patient’s representative. This notes include aims & objectives of counseling; communication skills for patient counseling or types of communication- verbal communication & non verbal communication; steps in patient counseling- preparing for session, opening the session, patient counseling content, closing the session; open ended questions, close ended questions, Barriers of patient counseling, removing the barriers of patient counseling.

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